Top College Coach -
College Admissions Counselor Privacy Policy
A legal disclaimer
1. Introduction
Welcome to Top College Coach (“we,” “us,” or “our”). Top College Coach is a premier college admissions counseling and consulting firm dedicated to helping high-achieving students gain admission to Ivy League universities, Top 20 colleges, and other highly selective institutions. Top College Coach - college admissions counselor and college admissions coach services are available through our website at TopCollegeCoach.com (the “Site”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, request information about our college admissions coaching services, or engage with us as a client. Please read this policy carefully. By using our Site, TopCollegeCoach.com, you agree to the practices described herein.
2. Information We Collect
2.1 Information You Provide Directly
When you contact Top College Coach, request a consultation, or enroll in our college admissions counseling program, we may collect:
• Full name and contact information (email address, phone number, mailing address)
• Student grade level, GPA, test scores (SAT, ACT, AP), and academic background
• College admissions goals, target universities, and intended fields of study
• Payment and billing information for our college admissions coach services
• Communications sent to us via contact forms, email, or phone
• Parent or guardian information for students under 18
2.2 Information Collected Automatically
When you visit TopCollegeCoach.com, we automatically collect certain technical data, including:
• IP address, browser type, and operating system
• Pages visited, time spent on the Site, and referring URLs
• Device identifiers and geographic location data (city/region level)
• Cookies and similar tracking technologies (see Section 6 for more detail)
2.3 Information from Third Parties
We may receive information about you from third-party sources, including referral partners, social media platforms (if you connect with us there), and analytics providers such as Google Analytics.
3. How We Use Your Information
Top College Coach uses the information we collect for the following purposes:
• To provide, personalize, and improve our college admissions counselor and college admissions coach services
• To respond to inquiries, schedule consultations, and communicate with current and prospective clients
• To process payments and manage client accounts
• To send you informational content, college admissions tips, updates, and promotional materials (with your consent where required by law)
• To analyze Site usage and optimize our online presence and SEO performance
• To comply with legal obligations and enforce our Terms of Service
• To detect and prevent fraudulent activity or misuse of our Site
4. How We Share Your Information
Top College Coach does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
4.1 Service Providers
We engage trusted third-party vendors who assist us in operating TopCollegeCoach.com and delivering our college admissions coaching services. These vendors are contractually bound to use your data only as directed by us and in accordance with this Privacy Policy. Examples include payment processors, email marketing platforms, website hosting providers, and CRM software.
4.2 Legal Requirements
We may disclose your information when required by law, subpoena, court order, or other governmental or legal authority, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
4.3 Business Transfers
In the event of a merger, acquisition, sale of assets, or other business transition, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Site of any such change in ownership or control.
5. Data Retention
Top College Coach retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain our client records in compliance with applicable laws, and resolve any disputes. Client records related to our college admissions counselor engagements are typically retained for a period of five (5) years following the conclusion of services. You may request deletion of your data at any time, subject to our legal retention obligations.
6. Cookies and Tracking Technologies
TopCollegeCoach.com uses cookies, web beacons, and similar technologies to enhance your browsing experience, analyze Site traffic, and support our marketing efforts. Specifically, Top College Coach uses:
• Essential Cookies: Required for the Site to function correctly (e.g., session management, form submissions).
• Analytics Cookies: Tools such as Google Analytics to understand how visitors interact with our college admissions coaching website.
• Marketing Cookies: To deliver relevant content and advertisements about our services to interested users.
You may control or disable cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. You may also opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.
7. Your Privacy Rights
Depending on your state or country of residence, you may have certain rights regarding your personal information, including:
• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request that we correct inaccurate or incomplete data.
• Deletion: The right to request that we delete your personal information, subject to legal exceptions.
• Opt-Out: The right to opt out of marketing communications at any time by clicking 'unsubscribe' in any email or contacting us directly.
• Data Portability: The right to receive your data in a structured, machine-readable format where technically feasible.
California residents may have additional rights under the California Consumer Privacy Act (CCPA). Florida residents may have rights under applicable state law. To exercise any of these rights, please contact us using the information in Section 10.
8. Children's Privacy
Top College Coach - college admissions counselor and college admissions coach services are designed to assist students who are typically between the ages of 14 and 18. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent. All intake forms for students under 18 require a parent or guardian to provide consent. If you believe a minor under 13 has provided us information without parental consent, please contact us immediately so we may delete that information.
9. Data Security
Top College Coach implements commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include SSL/TLS encryption on our Site, secure password-protected systems, and restricted employee access to client data. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and to contact us promptly if you suspect any unauthorized use of your account.
10. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:
Top College Coach TopCollegeCoach.com Orlando, Florida Email: info@topcollegecoach.com
We will respond to all verifiable privacy requests within 30 days.
11. Updates to This Privacy Policy
Top College Coach may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or the services we offer as a college admissions coaching firm. When we make material changes, we will update the Last Updated date at the top of this page and, where appropriate, notify you by email. Your continued use of TopCollegeCoach.com after any update constitutes your acceptance of the revised Privacy Policy.
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